Repair Depot

    Depot-level repair for endoscopes, surgical instruments, powered surgical equipment, and video & visualization. Inspected on site, repaired at the depot, returned ready for service.

    Request Service

    Tell us what you have and what is wrong with it. We will reply with a preliminary estimate and shipping instructions.

    What to include in your request

    • Equipment type
    • Make
    • Model
    • Serial number
    • Reported issue
    • Accessories included
    • Your facility name and contact

    Prefer to reach us directly? Email service@medservmarketplace.com or call +1-425-224-6783.

    What we service

    Endoscopy & Endoscope Repair

    • Rigid, semi-rigid, and flexible endoscopes
    • Preventive maintenance and health checks — leak detection and signal integrity, on a quarterly schedule
    • Processors and light sources serviced alongside the scopes
    • Video laryngoscopes
    • Endoscope replacement, disposition, and purchase — priced on request

    Patient Monitoring & Vital Signs

    • EKG/ECG machines
    • Pulse oximeters
    • Vital signs monitors
    • Blood pressure monitors
    • Thermometers
    • Scales
    • Stadiometers

    Typical depot turnaround is 24–48 hours once servicing begins. We provide prepaid shipping labels for both directions.

    Laboratory Equipment

    • Centrifuges — RPM speed verification and timer calibration

    Surgical Instruments

    • Repair, sharpening, and refurbishment

    Powered Surgical Equipment

    • Drills, saws, shavers, handpieces, and accessories

    Video & Visualization

    • Camera systems, processors, couplers, light sources, and fiber-optic cables

    Infusion Pumps

    • Syringe pumps — preventive maintenance and calibration
    • Software and firmware upgrades
    • Parts and labor repair with a repair cap — repair proceeds when the total estimate is under the cap
    • Beyond-economical-repair handling with a trade credit toward a recertified replacement
    • Recertified replacement units supplied pre-calibrated with a 1-year warranty

    How it works

    1. Share the make, model, and reported issue for a preliminary estimate.
    2. Ship to the depot for a free evaluation and a final quote.
    3. Approve the quote and we will repair and test the equipment.
    4. The unit returns ready for service, and MedServ handles billing directly.

    Frequently asked questions

    Is the depot evaluation really free?

    Yes. Send the make, model, and reported issue for a preliminary estimate; the depot evaluation is free, and you get a final quote before any repair work starts.

    Share the make, model, and reported issue with us and we will give you a preliminary estimate and shipping instructions.

    Yes. MedServ coordinates shipping to the depot and back, and handles your billing.

    We will tell you that after the free evaluation. Replacement, disposition, and purchase options are available — priced on request.

    Typical depot turnaround is 24–48 hours once servicing begins; some items are tested and shipped back within 24 hours.

    Yes. Please send all accessories with the unit — blood pressure hose, cables, power cords, and anything else that came with it.

    We do. We provide prepaid shipping labels for the trip to the depot and back.

    If a repair exceeds the repair cap or parts are obsolete, the unit is classified beyond economical repair. You pay no evaluation fee, and we offer a trade credit toward a recertified replacement unit with a 1-year warranty.

    Request a repair

    Email service@medservmarketplace.com or call +1-425-224-6783.