If you’re like most BMETs, you’ve seen it all—repeat calls, familiar breakdowns, missing records, and equipment with “mystery histories.” In the middle of all that, one simple habit can help you work faster, smarter, and more confidently: Keeping a personal service log. This isn’t about extra paperwork. It’s about having your own record of what you’ve worked on, what you’ve fixed, and what to look out for next time.

What’s a Personal Service Log?
It’s a quick, secure, personal record of:
Equipment models, serials, and types you worked on
Issues you found and how you fixed them
Site-specific notes (e.g., locked rooms, limited access, helpful staff)
Follow-ups or red flags to watch
Patterns or recurring issues across devices

You’re not doing this for compliance—you’re doing it to help you. 

Why It Matters
1. It saves time on repeat visits
By looking at your own notes before a job, you can avoid guesswork and work faster. 

2. It builds trust with clients
Referencing past service shows that you’re organized, reliable, and detail-oriented. 

3. It helps you get rebooked
If a client can request a specific tech, being the one who “already knows the site” gives you an edge. 

4. It flags future issues early
You can track devices that are likely to fail again—and either fix them in advance or report them properly. 

How to Keep One (Simple and Fast) You can use:

• A notebook you keep in your bag
• A Google Sheet or Excel file
• The notes app on your phone 

Each entry should take less than two minutes. Just log:

• Equipment make/model/serial
• Summary of the work
• Who you spoke with or any key site contacts
• Outstanding issues or suggested follow-ups
• Any unusual conditions (limited access, temperature issues, recurring error codes)

That’s it. Small habit, big value. That you’ve fixed, and what to look out for next time.

Quick Tip: Review Before Returning
Before any return visit or follow-up, glance at your log.
You’ll walk in informed, ready, and already ahead of the curve. 

Key Takeaways

• Great techs don’t just fix equipment—they track what matters.
• A service log helps you work smarter, stay sharp, and build a professional reputation that keeps you in demand.
• Explore Jobs that Match Your Skills.
• Find new, flexible service calls in your area and specialty.

Join Today!

We’re on a mission to revolutionize medical equipment service delivery by giving technicians, specialists and experts unique opportunities to share their expertise in the marketplace.

We want you to join us.

 In case you missed it
We recently partnered with Probo Medical—which means you now have easier access to imaging systems, parts, and service solutions right through the MedServ platform.