Happy Monday, Service Professional!

Last time, we looked at emerging tech. Today, we’re zeroing in on something every independent contractor wants: repeat requests. When a hospital, OEM, or ISO specifically asks for you, MedServ can route more work your way—and you spend less time waiting for the next dispatch.

Ready to stand out?

Five field-tested habits turn a “one-and-done” visit into an ongoing relationship.

1. Quietly Exceed Expectations • Arrive prepared and on time—first impressions still matter.

• Leave the space better than you found it (wipe a panel, tidy cables).

• Fix any “little things” you notice, if they are within scope and safe to do—e.g., a loose label or missing rubber foot.

(Nothing flashy; just the professional touches clients remember.)

2. Close the Loop

Send a brief thank-you note the same day: “Documentation attached—let me know if any questions come up.”

• If the device requires follow-up (e.g., parts on order), inform MedServ and the site contact exactly when you expect to return.

3. Make the Next Step Effortless

Scheduling stays within the MedServ platform, but you can still smooth the path:

• Before you leave, flag any upcoming PMs or related devices that will soon need attention.

• Let the site know MedServ will reach out to coordinate dates—reminding them you’re available and familiar with their setup.

4. Keep a Personal Service Log

• Track model/serial, work performed, and any “watch list” items.

• On your next visit, reference that note: “We replaced the fan assembly in February—everything still running cool?”

That memory builds instant credibility.

5. Invite the Next Opportunity (Politely)

A simple, sincere prompt works wonders:

“If anything else pops up, just let MedServ know you’d like me back—I’m happy to help.”

No hard sell, just an open door.

Key Takeaway Building repeat business isn’t about being salesy—it’s about being reliable, proactive, and professional. With just a few small habits, you can become the go-to technician for multiple clients.

Ready to Take the Next Step?

Stay Tuned

Next Monday, we’ll talk about Handling Emergency Service Calls Without Losing Your Cool.

Refer a Friend & Earn

Know someone who’d thrive in the MedServ Marketplace? If they complete registration, you could earn a $50 Gift Card (conditions apply).

Until next Monday,

The MedServ Team

We’re on a mission to revolutionize medical equipment service delivery by giving technicians, specialists and experts unique opportunities to share their expertise in the marketplace.

We want you to join us.

Take Me To The Next Step!